Patients and families
If your records are ready, start with the files you want organized and translated.
Contact
Have a question? Reach us.
Email us about anything below. For deletion or privacy requests, just say so and we'll handle it the proper way.
Patients and families
Privacy and billing requests
Authorization and care team review
Contact
Email us about anything below.
Patients and families
If your records are ready, start with the files you want organized and translated.
Authorization, privacy, and billing
For deletion, correction, privacy, cancellation, refund, or authorization questions, ask for the specific review you need.
Hospitals and care teams
Hospitals, coordinators, and cross-border care teams can review sample packets, bilingual preparation, and secure handoff.
Authorization, privacy, and billing
For deletion, correction, privacy, cancellation, refund, or authorization questions, ask for the specific review you need.
Hospitals and care teams
Hospitals, coordinators, and cross-border care teams can review sample packets, bilingual preparation, and secure handoff.
Direct contact
Email us about anything. For deletion or privacy requests, just say so and we'll handle it the proper way.
General questions can go to support@meddossier.com. For privacy, correction, deletion, billing, or care team review, tell us what you need and we will use the proper request process. MedDossier is operated by AssetGrid LLC.
Delete, correct, or review shared data
Use the request form when you need the team to review data deletion, correction, access, or sharing history.
Billing, cancellation, and refund review
Billing outcomes depend on service stage and delivery status. Use the request form so finance and operations work from the same record.
Authorization questions
Ask how patient permission, external sharing, care-team access, or family updates are handled before records are shared.
Hospital, legal, or security review
Care team requirements such as retention, security review, contracting, or integration expectations are reviewed directly.