Trust evidence

Retention policies

Make retention expectations reviewable without claiming a universal retention schedule.

Evidence status

Published summary

Retention can depend on case status, delivery needs, auditability, backups, legal obligations, and partner terms. Public copy explains request paths; institution-specific schedules require review.

Last updated: 2026-06-14

Currently published

Privacy and Trust Center pages explain that retention depends on case state and request history.

Deletion, correction, access review, and authorization review have a tracked request path.

Institution-specific retention windows require direct review before they apply.

Available during partner/security review

Retention schedule discussion for the proposed workflow.

Backup and operational-log retention review, if applicable.

Deletion and correction handling expectations for institution reviewers.

Not yet published

Public retention schedule by data class.

Public backup-retention evidence package.

Review boundary

Evidence review is separate from launch clearance.

Uploading records, preparing records, patient confirmation, and external sharing remain separate steps. Institution workflows require partner/security/legal review before live use.

Trust Center Privacy page

Privacy page Deletion and correction